FDQ Crisis Management Training UK
1 Day Food Industry Course

Specialist food training courses

News:
  • Next Course Date: 4th June 2026
FDQ Crisis Management

Essential training for effective management of crises within the food industry.

Course Fee

£430 +VAT (per person)

Discounts available 2 places for £830 + VAT

Choose Date & Book

All course fees are payable in advance.

Course Details

Course Description

A 1-day specialist course designed for food industry leaders.

In today's volatile business environment, food industry companies face unprecedented challenges from product recalls, contamination incidents, supply chain disruptions, and regulatory issues. Our FDQ Crisis Management course provides essential training for effective preparation, response, and recovery from business-critical situations. You'll learn to create robust crisis teams, develop communication strategies, and gain confidence through realistic simulation exercises based on real food industry scenarios.

Why Choose VWA for FDQ Crisis Management Training?

As the UK's leading food industry training provider, Verner Wheelock Associates brings unparalleled expertise to FDQ Crisis Management education. Our unique approach combines:

  • Industry-specific expertise: Training tailored specifically for food industry crisis scenarios
  • Practical simulation exercises: Real-world crisis scenarios and hands-on practice
  • Expert instruction: Trainers with 15+ years senior management experience
  • Immediate application: Ready-to-implement FDQ Crisis Management frameworks
  • Professional certification: Recognized qualification for career development

Duration

1 day

Who Should Attend?

This course is designed for senior management, departmental heads, FDQ Crisis Management team members and anyone else with a leadership role within the food industry.

Entry Requirements

No formal qualifications are required, but you should have a good understanding of your own business and its procedures and processes.

Course Delivery / Format

Classroom

Delivered face-to-face at our training centre in Skipton, North Yorkshire UK.

Remote

Delivered live and online, so you'll require a computer and internet connection. 

Full details and login information will be provided before the start of the course

Course Structure & Content

What is FDQ Crisis Management?
  • Definitions
  • Advantages of being prepared
  • Benefits of Crisis Management (exercise)
FDQ Crisis Management Policy and Plan
  • The principles of Crisis Management
  • Types of crises (including exercise)
  • Key attributes
  • Resilience
The Principles in Detail
  • Categorisation of crises
  • Situational awareness
  • Creating a policy (including exercise)
  • The FDQ Crisis Management team
  • Contacts
  • Communication Plan and Strategy
  • Communication Statement (exercise)
  • Activation of the Procedures
  • Interview practice (exercise)
  • Social Media considerations
  • Social Media posts (exercise)
  • Recovery & Review
  • Simulation Exercise
Revision and Review

Learning Outcomes

By the close of the course, you will understand:

  • The definitions of incident and crisis, the benefits of having a well-prepared Crisis Management plan and the implications of failure in a crisis
  • How to build a robust, useable Crisis Management plan including key members and functions, categorisation and prioritisation of crises, situational awareness, directional thinking, simulation exercises and the purpose and process of review
  • How to communicate effectively during a crisis including preparation for media interviews and strategic social media communication.
  • The barriers to effective communication

Qualification / Assessment

There is a multiple-choice examination at the end of the day. Attendees will receive a Verner Wheelock Certificate of Completion.

Course Fee

£430 +VAT (per person)

Discounts available 2 places for £830 + VAT

Choose Date & Book

All course fees are payable in advance.

Course fee includes:
  • Course binder and notes
  • Lunch and refreshments*
  • Exam fee and FDQ certificate

* Classroom courses only

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