FDQ Crisis Management
Essential training for effective management of crises within the food industry.
Course Fee
£430 +VAT (per person)
Discounts available 2 places for £830 + VAT
All course fees are payable in advance.
Course Description
A 1-day specialist course designed for food industry leaders.
In today's volatile business environment, food industry companies face unprecedented challenges from product recalls, contamination incidents, supply chain disruptions, and regulatory issues. Our FDQ Crisis Management course provides essential training for effective preparation, response, and recovery from business-critical situations. You'll learn to create robust crisis teams, develop communication strategies, and gain confidence through realistic simulation exercises based on real food industry scenarios.
Why Choose VWA for FDQ Crisis Management Training?
As the UK's leading food industry training provider, Verner Wheelock Associates brings unparalleled expertise to FDQ Crisis Management education. Our unique approach combines:
- Industry-specific expertise: Training tailored specifically for food industry crisis scenarios
- Practical simulation exercises: Real-world crisis scenarios and hands-on practice
- Expert instruction: Trainers with 15+ years senior management experience
- Immediate application: Ready-to-implement FDQ Crisis Management frameworks
- Professional certification: Recognized qualification for career development
Duration
1 day
Who Should Attend?
This course is designed for senior management, departmental heads, FDQ Crisis Management team members and anyone else with a leadership role within the food industry.
Entry Requirements
No formal qualifications are required, but you should have a good understanding of your own business and its procedures and processes.
Course Delivery / Format
Classroom
Delivered face-to-face at our training centre in Skipton, North Yorkshire UK.
Remote
Delivered live and online, so you'll require a computer and internet connection.
Full details and login information will be provided before the start of the course
Course Structure & Content
| What is FDQ Crisis Management? |
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| FDQ Crisis Management Policy and Plan |
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| The Principles in Detail |
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| Revision and Review |
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Learning Outcomes
By the close of the course, you will understand:
- The definitions of incident and crisis, the benefits of having a well-prepared Crisis Management plan and the implications of failure in a crisis
- How to build a robust, useable Crisis Management plan including key members and functions, categorisation and prioritisation of crises, situational awareness, directional thinking, simulation exercises and the purpose and process of review
- How to communicate effectively during a crisis including preparation for media interviews and strategic social media communication.
- The barriers to effective communication
Qualification / Assessment
There is a multiple-choice examination at the end of the day. Attendees will receive a Verner Wheelock Certificate of Completion.
Course Fee
£430 +VAT (per person)
Discounts available 2 places for £830 + VAT
All course fees are payable in advance.
Course fee includes:
- Course binder and notes
- Lunch and refreshments*
- Exam fee and FDQ certificate
* Classroom courses only
Course FAQ
This comprehensive course is designed to equip food industry professionals with the knowledge and skills to effectively manage crises and incidents. It covers crisis prevention, preparation, response protocols, and post-crisis recovery, ensuring delegates can confidently handle emergency situations that may threaten their business operations, brand reputation, or public safety.
The course is ideal for Quality Managers, Technical Managers, Operations Managers, Risk Managers, Senior Leadership Teams, and anyone responsible for crisis response planning within food manufacturing, retail, or hospitality sectors. It's particularly valuable for those tasked with protecting their organization's reputation and ensuring business continuity during critical incidents.
The course covers essential crisis management topics including identifying potential crisis scenarios, developing crisis management plans, establishing crisis teams and communication protocols, managing product recalls and withdrawals, media relations and stakeholder communication, incident investigation procedures, regulatory authority liaison, business continuity planning, and learning from past crisis case studies.
The course is delivered either face-to-face at the training centre in Skipton, North Yorkshire, UK, or remotely online. The remote option is delivered live and interactive, requiring a computer and Internet connection. Full details, course materials, and login information are provided before the start of the course to ensure a seamless learning experience.
Participants will gain practical crisis management skills, improved preparedness for emergency situations, enhanced ability to protect brand reputation, knowledge of legal and regulatory requirements during crises, effective communication strategies for stakeholders and media, confidence in decision-making under pressure, continuous professional development, and the potential to minimize financial losses and operational disruption during incidents.
There is no formal examination for this course, but attendees will receive a Verner Wheelock certificate of attendance, demonstrating their enhanced knowledge and competence in crisis management. This certificate serves as valuable evidence of continuous professional development and commitment to best practice in crisis preparedness.
The course fee is £430 +VAT per person or £830 +VAT for 2 people. The fee includes comprehensive course materials and binder, detailed crisis management templates and resources, lunch and refreshments for classroom courses, access to expert crisis management consultants, and a VWA certificate of attendance.
Yes, the course incorporates practical case studies, crisis simulation exercises, and real-world examples from the food industry. Delegates will have the opportunity to work through crisis scenarios, develop response strategies, and practice communication techniques, ensuring they can apply their learning directly to their workplace.
Accreditation
