Skipton-based food industry training company, Verner Wheelock, regularly provides in-house training to well-known food manufacturers throughout the UK. This July, however, they also ventured overseas, to deliver Level 3 Food Safety & Hygiene training to ENKA at their headquarters in Istanbul, Turkey.
ENKA is a global engineering and construction company – the
largest construction company in Turkey. Not necessarily an industry which you
might associate with food. The training was in fact required because ENKA
operates canteens during their projects which generate high volumes of food
production. They are audited on food safety and needed certification to improve
their audit quality. Cemil Aytimur, ENKA’s HSE Lead Engineer, contacted Verner
Wheelock after researching them on the internet.
ENKA plans further training
Verner Wheelock trainer, Nigel Robertshaw, who is from
Ripon, flew out to deliver the course earlier this month. The feedback was
extremely positive. Cemil said, “The course was excellent and Nigel was very
helpful and experienced. Thanks for everything.” ENKA has plans for further
training with Verner Wheelock in the near future.
This is not the first time Verner Wheelock has provided
training to companies in other countries. They have also delivered training to
HJ Heinz in the Netherlands, and remotely to Pladis in Turkey via online
Managing Director, Alison Wheelock, said, “Distance really is no barrier to training nowadays. Technology can provide increased accessibility, but there is still a high demand for face-to-face training. Many of our clients have sites in different countries, so it makes sense to be able to cater for their requirements.”
“As a training company we do seem to have an international appeal. For the past twelve years, delegates from all over the world have visited Skipton to attend our specialist Creating Thermal Process Flavours course.”
Verner Wheelock celebrates 30 years in business next year. Their delegates have won the Royal Society for Public Health’s top student awards for Food Safety and HACCP several times.
The company’s training centre is in the grounds of the
picturesque Broughton Hall Estate.
For more information on forthcoming courses, please visit
Understanding which ingredients are classed as allergens and how to control them during food manufacture is essential. We have seen instances in the press and on TV where failure to clearly label allergens on food, or failure to segregate allergens during food production has led to serious illness or even death.
To combat this,we have been running our own Verner Wheelock Managing Food Allergens in Manufacturing course for a number of years. It is specially designed so that anyone involved in food production understands:
The definition and symptoms of an allergy
Which foods are classed as allergens
Why allergens need to be controlled in a food
How to control allergens on a food production site
How to avoid cross-contamination of food
Now our popular one-day course has been certificated by Food and Drink Qualifications (FDQ). This means that delegates taking the course who pass a short exam will be issued with an FDQ Practical Allergen Awareness certificate.
Food industry qualifications for the food industry
Alison Wheelock, Managing Director of Verner Wheelock said “We
are delighted that FDQ have endorsed our Managing Food Allergens in Food
Manufacture course. The management of allergens is a serious business and to
have FDQ certification gives this training course even greater kudos within the
Verner Wheelock 30 years old next year
Verner Wheelock celebrate 30 years in business next year. We are one of the UK’s leading food industry training companies, providing training at all levels in HACCP, Food Safety and Auditing, as well as specialist courses and workshops. Courses take place at our training centre in Skipton or in-house at your own premises.
For more information on any of the courses above, please click the links or visit www.vwa.co.uk
She said “It was a huge surprise to receive a nomination for
the Queen’s Birthday Honours list and I was incredibly grateful to receive the
award. Twenty four years ago when I started my career in the agri-food sector,
I never expected that my journey would bring me to this point. I spend an
increasing amount of my time with women in the early part of their careers in
the agri-food sector and I feel it is particularly important to mentor, support
and advocate for them. Receiving this award will motivate me even further to
continue with that support and be a role model for the next generation of black
As well as training classroom-based and in-house courses in
HACCP, Auditing and related subjects for Verner Wheelock, Barbara is a Director
of the Oxford Farming Conference. In addition, she sits on committees for the
Institute of Food Science and Technology and The Nutrition Society’s Training
Alison Wheelock, our MD, said “We are all very pleased for Barbara. She’s a professional who consistently achieves good examination results for our course delegates and is passionate about her work. She has a relaxed training style and calm and friendly manner, which puts the delegates at ease and we always receive excellent feedback about her courses – which is a great reflection on our company.”
Barbara Bray is the second of our trainers to receive an MBE. Our HACCP and Food Safety trainer, Paul Bache, was awarded an MBE for services to the meat industry in 2007.
Now that the Golden Globes, the BAFTAs and the Grammy Awards are over, it’s time to announce the winners of some much more relevant awards. I’m talking, of course, about the Verner Wheelock Excellence Awards.
Launched in 2015, to coincide with our 25th
anniversary, the Verner Wheelock Excellence Awards reward excellence in HACCP,
Food Safety and Auditing. Additionally there are awards for Individual
Excellence, Company Excellence and, for the first time, this year we have
introduced an Ethical Excellence Award.
For the HACCP, Auditing and Food Safety Student of the Year awards, our course tutors nominate the delegates that they feel were outstanding in each relevant subject. These students demonstrated an exceptionally high level of competence and understanding during either our Level 4 HACCP, Level 4 Food Safety or Lead Auditor training. Moreover, the practical application of the skills they learned will have made a significant impact on their day-to-day operations. Their competence has been reflected in a set of impressive examination results.
And the winners of Verner Wheelock ‘Students of the Year 2018’ are ….
HACCP Sophie Trussell – Aimia Foods Ltd
Auditing Dyana Webb – Avara Foods
Food Safety Paul Thackray – Wm Morrison Supermarkets plc
Individual Excellence Award
this award the individual will have shown genuine enthusiasm and interest in
the training provided. They will have an obvious passion for developing and
maintaining a HACCP and Food Safety culture within their company and will have
participated fully in the interactive elements of the training, sharing their
knowledge and experience with fellow delegates.
And the winner is …..
Company Excellence Award
recipient of the Company Excellence Award has demonstrated a commitment to a
culture of continuous improvement in food safety throughout their organisation.
This is extremely topical, given the new section in the BRC Global Standards
for Food Safety Issue 8, which came into force this month. They have a
structured approach to training to ensure that staff, from new starters to
management, have an understanding of Food Safety, HACCP and Auditing skills at
a level appropriate to their role. Delegates from the company have undertaken a
variety of different training with Verner Wheelock to enable them to undertake
their jobs to the best of their ability and progress their careers within the
And the winner is …..
Loscoe Chilled Foods
Ethical Excellence Award
This is a newly-introduced award to acknowledge the hard work undertaken by companies in terms of operating in an ethical manner. The winning company has demonstrated a commitment to a culture of continuous improvement in ethical trading throughout the organisation. It has performed strongly in ethical audits and ensures that staff, from new starters to management, have an understanding of the ETI Base Code and ethical practices.
And the winner is ….
Keelings International Limited – Finedon
Could you be the winner of a 2019 Verner Wheelock Excellence Award?
Congratulations to all our award winners.
Watch this space for photos of the winning delegates and companies. We are already
on the lookout for outstanding delegates and companies for our 2019 Verner
Wheelock Excellence Awards. Perhaps the next recipient could be you? As well as
receiving the award and a certificate, individuals receive a voucher for £250
against the cost of their next Verner Wheelock course. This amount is £500 for the
Auditing against the British Retail Consortium’s Global Standard for Food Safety Issue 8 (BRC Issue 8) begins today. The Standard was last updated in July 2015 and since then there have been a number of significant changes.
BRC 8 is a detailed document which takes time to digest and
interpret. That’s why it’s often simpler to attend a specialist course. Our
trainers can take you through the changes between BRC issue 7 and BRC Issue 8
in a single day.
The course helps companies to prepare for their next audit
against the new BRC Standard by discussing the changes section by section. There
are group exercises throughout concerning major elements such as Food Safety
Culture, Raw Material Risk Assessment, Supplier Approval, Food Defence,
Labelling and Environmental Monitoring.
Delegates are encouraged to ask questions during the
training and will be given guidance as to how the new version of the Standard applies
to their production facitlity. The aim is that they leave the course equipped with
the knowledge and skills to implement the changes effectively once they return
Official BRC certificate
Once the training is complete, delegates have the option to
complete a 25 question online examination in their own time. If they attain 60%
or higher they will receive an official BRC certificate. If they choose not to
take the exam, they will receive a Verner Wheelock certificate of completion. For
in-house training, delivered at your own site, we offer our own BRC Issue 7 to
8 Update course, which covers the same content.
Here is some recent feedback we’ve received for both courses
“The tutor was excellent
in putting the information across. She made the course interesting and varied.”
“Good clear information provided to bolster BRC requirements when training. Loved the venue!”
“The course gave a thorough overview of the changes, including expected evidence and interpretation of the new clauses.”
“Well paced, practical, interesting and relevant.”
Our next BRC Issue 7 to 8 Conversion courses
The courses have proved incredibly popular, so early booking
is recommended. Our next dates are
Dr Verner Wheelock, the founder of training consultancy Verner Wheelock and former head of the Food Policy Research Unit at the University of Bradford, now spends his retirement researching the latest ideas on Nutrition & Health. Here he presents his own thoughts on the recent EAT – Lancet Commission report.
No doubt you will have seen some of the recent food related headlines such as:
“Brits must limit meat intake to QUARTER rasher of bacon a day”
“A bit of meat, a lot of veg – the flexitarian diet to feed 10bn”
“Eating Red Meat Is Wreaking Havoc on Earth. So, Stop It!”
These headlines are based on a recent report
entitled ‘Food in the Anthropocene: The EAT-Lancet
Commission on healthy diets from sustainable food systems’ (Walter Willett et
The EAT–Lancet Commission is the first of a series of initiatives on nutrition led by The Lancet in 2019. In a nutshell, the Commission brings together over 30 contributors across the globe to reach a consensus as to what constitutes a healthy and sustainable diet.
Their reference diet advocates the
reduction of red meat and sugar consumption globally by 50% and an increase of
100% in the consumption of nuts, fruits, vegetables and legumes. Essentially it
would be primarily a plant-based diet.
As the respected medical journal, The Lancet is involved, then you would probably
assume that the conclusions of this report are based on sound scientific
evidence. In fact, it does not take a great deal of effort to discover that, in
my opinion, this report is not worth the paper it is written on. However,
you may choose to disagree and come to your own conclusions after reading the
report and the various critiques.
1. Firstly, I believe there are massive conflicts of interest:
established by a very wealthy Norwegian animal rights activist who promotes
veganism. There seems to be no doubt
that the primary objective is to demonise meat. Several multinational plant-based
food businesses are closely involved in EAT as shown in these articles:
2018 was yet another bumper year for Verner Wheelock. We ran
more in-house courses at customers’ premises than ever before. Plus, demand was
such on certain open courses that we were running two, and even three, courses
concurrently here in Skipton. You certainly kept us busy! But that’s just the
way we like to be.
This year’s courses are already filling up quickly, so don’t forget to check out our 2019 training calendar to book your place.
Last year was a great year for the ethical side of our business too. Our team of professional auditors undertook several ethical audits and provided Ethical Trading Workshop and Works Council training. Perhaps the most exciting news in this area, though, was our acquisition of the Keith Stamp Social Auditing (KSSA) company.
Keith had worked with Verner Wheelock for several years as a Lead Ethical Auditor, and will continue to do so, but was looking to take a step back and spend more time with his family. We purchased KSSA in March 2018 and have been delighted with the feedback received from customers both new and existing.
To find out more about our ethical audit offering, please click here.
Dr Verner Wheelock, our chairman, turned 80 years old in November, but retirement couldn’t be further from his mind. He has spent the past couple of years writing and researching a new book about the benefits of a low carb diet. Entitled ‘Healthy Eating: The Big Mistake’, it was published in January and has been very well received. You can buy a copy on Amazon. Verner also runs a regular Low Carb group in Skipton for people with diabetes.
If you’ve been to one of our courses in Skipton, the chances are that you’ll have met the latest addition to the Training Support team. Rhyanna Pearson joined in August as Training Support Assistant, working closely with Amberley. She has taken to the role like a duck to water and has proved herself to be a real asset to the team. Like Amberley, she previously worked as a baker, so has been rustling up some delicious treats for us too.
We also welcomed a new trainer in 2018. Julie Ryan actually won our Verner Wheelock ‘Auditing Student of the Year’ award for 2017. She took the plunge to become a trainer after several years working in the technical department of a bakery and already had plenty of experience of in-house training. Customer feedback has been great and as well as being a really good trainer, she’s also a lovely person.
Customer feedback has been great and as well as being a really good trainer, she’s also a lovely person.
In August the British Retail Consortium published the latest edition of their BRC Global Standard for Food Safety. There were some significant additions in the new Issue 8 so, as we have done in previous years, we began running BRC Issue 7 to 8 conversion courses, so companies would know what to expect when they are audited against it from February onwards.
Eleanor Nicholls, one of our longstanding auditing trainers, is an Approved Training Partner who is able to deliver the official BRC Food Safety Issue 7 to 8 Conversion for Sitescourse, so delegates can now receive a BRC certificate when they pass the examination.
Our next BRC Issue 8 courses are on 28th February and 26th March.
It’s Awards Season
RSPH Hygeia Awards
We’re happy to report that once again a Verner Wheelock delegate won the prize for Food Safety & Hygiene at the RSPH’s annual Hygeia Awards. Lynn-Anne Allinson, a Raw Material Specialist from Symington’s in Leeds, attained the highest marks in the Level 4 Food Safety & Hygiene examination.
Lynn-Anne was unable to attend the Awards in London, so Rachel, our Marketing Manager, received the Award from TV personality, Natasha Kaplinsky, in her place.
It’s almost time for our annual Verner Wheelock Excellence Awards. You know that Julie Ryan won the 2017 Auditing Excellence Award, but here’s a reminder of who won the other awards last time:
HACCP Student of the Year
Nattakan Pinyopat, Warburtons
Food Safety Student of the Year
Kerrie Borthwick, Loch Fyne Oysters
Individual Excellence Award
Brandon Green, Ornua Ingredients
Company Excellence Award
Shepherd’s Purse Cheeses
The 2018 Award winners will be announced in a couple of weeks’ time, so watch this space.
Anyone who supplies the larger retailers will be well aware of the British Retail Consortium (BRC) Global Standard for Food Safety. The Standard is designed to provide the basis for certification for food manufacturers who implement good manufacturing practices and have supporting quality management systems. It can be applied to any food processing or food packing operation where food is handled, processed or packed.
The BRC Standard is updated every few years to take account of new manufacturing practices, areas of concern and often to clarify or simplify points in the previous version. For example, Issue 7 of the BRC standard took into account the ‘Horsemeat Scandal’ of 2013 and included a section on traceability and product authenticity in response.
Product safety and security is high on BRC Issue 8 agenda
Product vulnerability and threat measures are still very much on the agenda in Issue 8. There has been a major revision of Section 4.2 relating to Site Security and Food Defence. The risk of malicious contamination from internal or external threats must now be assessed at all stages when the product is under the management control of your company – not just through the supply chain. There should be monitoring and control of risk in areas such as storage and intake points; and only authorised personnel should have access to production and storage areas. All staff need to be trained in site security procedures and food defence. A VACCP and TACCP course is ideal for alerting employees to potential risks and advising how to put measures in place to avert them.
Food packaging and labelling
There have been key changes too relating to product labelling and packaging, which is still a major issue. New to BRC Issue 8 is a requirement to ensure that there are processes in place to prevent any obsolete packaging from being used inadvertently. This also includes controls for the disposal of obsolete packaging and other printed materials.
Making sure that the correct packaging and labelling is used for a product is essential, especially where products contain allergenic ingredients. In certain instances, it can literally mean the difference between life and death for consumers. It is also imperative that the correct ‘Use by’ dates appear on the packaging if illness and spoilage are to be avoided.
Food safety culture
Perhaps one of the most significant changes is the addition of a new clause regarding food safety culture . It requires the site to assess its current food safety culture, plan and implement activities to improve it, and review the outcomes of these activities. The Senior Management of a company will be expected to present their food safety culture plan to the auditor during the audit.
Plans can cover a number of years but should have activities spaced across it not front and/or end loaded. Auditors will not be making a judgement on the type of culture, they will be looking for an understanding of the current culture, planned activities, implementation of some activities and a review of their effectiveness. If no plan or implementation is effected, it will represent a major non-conformance against a BRC audit. To be effective, there needs to be buy-in from everyone in the company and it needs to be led from the top.
Food safety and quality need to be viewed as being as important as hitting delivery schedules and profit targets. Measurement and monitoring can take the form of training, surveys and staff retention.
Whistleblowing and environmental monitoring
Also in Section 1 is another new clause requiring companies to have a confidential reporting system for employees that have concerns relating to product safety, integrity and legality to be able to report them anonymously.
Another new clause is the requirement for sites to have a risk based environmental monitoring programme in place for pathogens or spoilage organisms. Because this includes all production areas with open and/or ready-to-eat products it makes it applicable to all sites – high risk, high care, ambient high care and low risk.
This article has highlighted just a few of the many changes between the BRC Global Standard for Food Safety issues 7 and 8. For a detailed examination of all the changes, their interpretation and implementation, Verner Wheelock is running a number of BRC Food Safety Issue 7 to 8 Conversion for Sites courses. The course is tutored by official BRC Approved Training Partner, Eleanor Nicholls, an experienced auditor and longstanding VWA trainer.
Lynn-Anne Allinson is the latest in a number of Verner Wheelock delegates to win the Food Safety prize at the Royal Society of Public Health’s (RSPH) annual Hygeia Awards.
A Raw Materials Specialist at dried foods manufacturer, Symington’s in Leeds, Lynn-Anne received the award for achieving the top marks in the RSPH Level 4 Award in Managing Food Safety and Hygiene (Manufacturing) examination this year.
Lynn-Anne Allinson of Symingtons with her Food Safety award
She took the examination after completing an intensive 5-day training course at food industry training specialist, Verner Wheelock, based on the Broughton Hall Business Park in Skipton, North Yorkshire. The prizes were presented by broadcaster Natasha Kaplinsky at a ceremony in London recently.
This is the fourth time that a Verner Wheelock delegate has received the RSPH Food Safety prize in the past five years. Last year it was won by Justyna Pupiec-Adamowicz of Nestle and in 2015 and 2014 it was won by other Symingtons employees Sarah Jolly-Hart and Liane Davis (shared with Verner Wheelock delegate Peter Smith). Verner Wheelock delegates have also won the HACCP prize twice during this time.
After the event, Lynn-Anne said: “I am delighted to have received the RSPH prize. Taking the Level 4 Award in Food Safety & Hygiene has given me added confidence in my knowledge in this area, as well as providing a useful insight into other areas of food manufacturing to which I’ve not yet had exposure.”
Speaking of her experience at Verner Wheelock, she said, “I thoroughly enjoyed the course delivered by Verner Wheelock. The training materials were of an excellent standard, and the tutors extremely knowledgeable in their field. There was a great collaborative learning environment in which both tutors and students all shared their experiences from their different areas of the food industry, which I found beneficial.”
Verner Wheelock has been providing food safety, HACCP and auditing courses to the food industry since 1990. The company also offers specialist courses such as Managing Food Allergens, Legal Labelling, Root Cause Analysis and Ethical Trading Workshops.
The Royal Society for Public Health (RSPH) is the UK’s longest-established public health organisation in the UK. Its qualifications are highly regarded within the food and other industries. It was formed in October 2008 through the merger of the Royal Society of Health and the Royal Institute of Public Health.
Not so long ago we had an adorable House Martin family nesting outside the window. It was super cute, but what wasn’t not so great is the build-up of droppings on the window sill. Bird droppings and the faeces of other animals are highly toxic. It’s bad enough outside a domestic property but you can imagine the damage that this type of mess can make in a food processing, preparation or packing environment. That’s why food manufacturers and caterers need to take steps to keep food pests away from their premises.
Food pests carry pathogens
The trouble is that pests are resilient and persistent critters, they travel easily and they breed like crazy. Allow pests into your premises and they have the potential to spread such pathogens as listeria, Salmonella, E.Coli, toxoplasmosis, tuberculosis and gastroenteritis.
The main pests are rats, mice, birds and insects. They spread disease by defecating and urinating, regurgitating food, and by shedding casings and dying. The discovery of rat droppings, roosting birds or an infestation of flies can spell disaster for a company if they are discovered during a third-party audit. The risk to food safety is extremely serious too.
Were you aware, for example, that filth flies can carry over 100 pathogens that can cause disease in humans. Filth flies include drain flies, flesh flies and house flies. As their name suggests they move from filth to food indiscriminately. They feed on decaying and rotten food, carcases of animals and faecal matter as well as on fresh and stored food and ingredients.
Mice can squeeze through holes the size of a pencil and under the smallest gaps in doorways or skirting. Rats can gnaw through hardwood wires and cabling (as well as cardboard boxes and other packaging). Pigeons can get into premises and build roosts. Insects can fly into premises through minute spaces and make themselves at home in nooks and crannies behind and under equipment or in drains.
Warning signs that you might have a pest infestation
Even if you can’t see the pests (many are nocturnal) there are various tell-tale signs that you have unwelcome visitors:
Droppings and urine
Rat and mouse droppings are small, dry and look like brown grains of rice. Vermin such as these urinate frequently when eating, so the chances are you’ll smell that they’re about too.
Greasy smears and paw prints are another sign of rodent infestation.
Evidence of nesting
Pests build their nests from whatever is to hand e.g packaging. So look for signs of this.
As I mentioned before, they can gnaw through wood and plaster, so look for gnaw and scratch marks.
Look for signs of nibbled packaging on raw ingredients and spillages. Certain pests, such as weevils, can live within dry ingredients, so always give a good visual inspection before adding to product mixtures.
You know some of the signs, but how do you keep food pests out?
There are some simple things you can do to try to discourage pests in your facility:
Make sure all doors to production areas are secured. This means at all times. If you need to go out, close the door behind you. In addition, you should ensure that any doors leading to outside remain closed.
Keep insects out by installing window screens. If the window is open to let air in, that’s the only thing it should be letting in.
Cover all bins, especially any containing food waste. Empty bins regularly and tie bin bags securely before taking them out to external bins – which should have closed lids.
Check the building regularly for any holes and plug them up to stop rodents having access.
Make sure any vegetation around the building is cut right back. This will discourage rodents ad insects
Don’t allow birds to nest under the roof or eaves of the building.
Don’t put fly units over food surfaces. If they are too shallow the insects will drop out of the tray.
Ensure that you clean down equipment properly. Remember insects thrive in damp environments and will breed in the smallest of spaces.
Call the pest professionals
You can find out more about pests and pest control on our Level 3 Food Safety and Hygiene or Level 4 Food Safety and Hygiene courses. If you think you have a pest problem, it’s often best to call in a professional pest control company. The majority are aware what BRC auditors and Environmental Health Officers are looking for.
Following an initial visit, the contractor will produce a report of their findings. This will detail current and potential sites of breaches or infestations and their recommendations.
Many also offer comprehensive silo cleaning and deep cleaning of food equipment and production spaces as well as the supply and fitting of insect screens, PVC curtains and doors, brush strips and other proofing solutions such as electronic rodent capture and electronic fly killers. Given that they will be operating in a food production environment, many also offer pesticide-free solutions to pest control and chemical-free fumigation services.