Quality Assurance
Technician/Auditor Workshop

Course Description

This one-day workshop has been designed specifically for QA Technicians and Auditors within food manufacturing companies. Written and delivered by a QA expert with several years’ food industry experience, it takes you through all the key elements of working within quality assurance, with exercises and the opportunity for open discussion throughout.

Duration

1 day

Who Should Attend?

Food industry Quality Assurance Technicians and Auditors will benefit from this workshop. It will also benefit anyone looking to move into a role within these areas.

Entry Requirements

Attendees should have a good practical understanding of food safety and HACCP and be working within the technical or auditing departments of a food manufacturing company.

Course Delivery / Format

Classroom

Delivered face-to-face at our training centre in Skipton, North Yorkshire UK.

Remote

Delivered live and online, so you’ll require a computer and internet connection. 

Full details and login information will be provided before the start of the course

Course Structure & Content

Communication & Reporting
Communicating to management or operators Key information for reporting How to communicate facts How to avoid under or over-communication Level of detail required
Coaching Operatives
Training techniques How to explain consequences How to adapt to the operator Competency testing
Risk Assessment, Non-conformances, Root Cause
Situations to risk assess within the factory Key points to consider when conducting risk assessments When to raise a non-conformance Prioritisation of non-conformances
Escalation
Working through situations before escalation Knowing when to escalate If escalating – what information to collate first Out of hours escalation - can it wait? Escalation procedures
Good GMP, Driving an Audit-ready Culture
What does good GMP look like? How to drive good GMP with operations How to be audit ready every day Hints and tips for GMP and audit ready standards Consequences of bad GMP Dealing with issues unrelated to GMP
Traceability
The need for traceability What good traceability encompasses How to present traceability Traceability checklists Improving traceability Prioritising documents within a timescale

Learning Outcomes

By the close of the course, you will understand:
How to communicate facts accurately and effectively How to coach operatives and assess competency How to risk assess and categorise findings How and when to escalate a situation What good manufacturing practice looks like and how to cultivate an audit-ready culture How to undertake and present traceability exercises

Qualification / Assessment

There is no formal examination but there are exercises throughout the day to cement understanding. Attendees will receive a Verner Wheelock Certificate of Completion.

Course Fee