![\"Training](\"https:\/\/www.vwa.co.uk\/blog\/wp-content\/uploads\/2015\/09\/IMG_96611-1024x563.jpg\")
<\/h3>\n\n\n\nTo keep ahead of the game, it\u2019s always good to check out what’s happening in the trade press and keep up to date with the latest legislation. We also talk to our customers about what issues they are facing and how we can help them.<\/p>\n\n\n\n
It\u2019s all about ensuring that we\u2019re providing the best training possible for our delegates. So in our opinion, here are a few pitfalls\/pointers that can either improve or mar a customer\u2019s experience of a training course.<\/p>\n\n\n\n
Just to give an example, I attended a course recently (not food related) and the tutor spent 20 minutes telling us all where the safety exits and toilets were and the importance of filling in our answer sheets \u2013 something that could have been covered in less than five. The less time spent on this, the more time spent on learning….<\/p>\n\n\n\n
<\/h3>\n\n\n\nSeveral trainers can fall into the trap of giving too much background information. Yes, it might be interesting and, indeed, a little background information can be useful to set the scene, but don\u2019t waste half of a one-day course going into the history of a subject.<\/p>\n\n\n\n
When delegates go on a HACCP course<\/a> they want to understand what a critical control point is, how to identify it, how to prevent contamination and how to develop their own HACCP plan. So for background for a HACCP course, the simple (and interesting) statement that \u2018HACCP was developed for NASA\u2019 should suffice. Then you can get down to the nitty gritty of what it actually is and how to apply it to your own production facility.<\/p>\n\n\n\n A good trainer will do research on the company\/companies where his delegates work. He\u2019ll also have worked (as all our trainers have) within the food industry itself. This gives him first-hand experience of the challenges facing his trainees. It also means that when he\u2019s providing examples he can ensure that they resonate with his audience. Plus it makes the information easier to understand and specific to the delegate\u2019s own experience of work.<\/p>\n\n\n\n Another point to note is that in the UK we have our own legislation relating to food safety, so make sure that this is covered. Don\u2019t (like one course we attended) give endless examples of what\u2019s happening in the USA under the FSDA. You also need to make sure that any information relating to guidance or regulations is up-to-date.<\/p>\n\n\n\n Giving people the chance to ask questions throughout the course and encouraging them to take part in group exercises will enable them to derive greater benefit from the course. They\u2019ll also swap ideas, advice and experiences with other delegates which they can take away to their own workplace.<\/p>\n\n\n\n Every delegate on a Verner Wheelock course is provided with a course binder containing printouts of the PowerPoint presentation they are watching. This way they can jot notes alongside, rather than trying to copy down everything on the screen before it disappears.<\/p>\n\n\n\n Delegates on Level 3 and 4 courses are required to take and pass an examination<\/a> in order to receive their certificate. The trainer needs to ensure that she has covered all aspects of the syllabus in the allotted time and also given pointers on how to answer certain types of examination questions. \u00a0We\u2019re proud to have an excellent pass rate in examinations. In fact last year our delegates collected 50% of the available RSPH Awards<\/a>, meaning that they achieved the highest examination marks in the UK!<\/p>\n\n\n\n We always ask for feedback<\/a> at the end of our courses. Not only do we like to be able to pass on positive comments to our trainers, we also want to find out if there is anything that can be improved. If there is a particular area that customers would like to provide more focus on this sometimes leads to the development of a specialist course \u2013 like our TACCP course<\/a> for instance.<\/p>\n\n\n\n For information on all our current courses, please visit www.vwa.co.uk<\/a>. If you’re already a trainer and want a few tips on how to be more effective, why not consider our Trainer Skills Refresher<\/a> course?<\/p>\n","protected":false},"excerpt":{"rendered":" To keep ahead of the game, it\u2019s always good to check out what’s happening in the trade press and keep up to date with the latest legislation. We also talk to our customers about what issues they are facing and how we can help them. It\u2019s all about ensuring that we\u2019re providing the best training […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[297,26,1],"tags":[922,371,660,478,477,661,921,40,39,918,702,50,923,924,30,919,920],"class_list":["post-4697","post","type-post","status-publish","format-standard","hentry","category-expert-spotlight","category-food-industry-case-studies","category-food-safety-hygiene-news","tag-being-a-better-trainer","tag-cieh-training","tag-cieh-training-principles-and-practice","tag-cieh-training-the-trainer","tag-cieh-tsp","tag-effective-training","tag-effective-training-techniques","tag-food-hygiene-training","tag-food-safety-training","tag-quality-training","tag-training","tag-training-skipton","tag-training-techniques","tag-training-tips","tag-verner-wheelock","tag-what-makes-a-good-trainer","tag-what-makes-a-good-training-course"],"_links":{"self":[{"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/posts\/4697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=4697"}],"version-history":[{"count":0,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/posts\/4697\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=4697"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=4697"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=4697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Give them examples \u2013 but make sure they\u2019re relevant<\/h3>\n\n\n\n
Encourage questions and interaction<\/h3>\n\n\n\n
Provide printed material<\/h3>\n\n\n\n
Stick to the syllabus and give regular recaps<\/h3>\n\n\n\n
Get customer feedback<\/h3>\n\n\n\n