{"id":12972,"date":"2026-09-08T12:48:50","date_gmt":"2026-09-08T12:48:50","guid":{"rendered":"https:\/\/www.vwa.co.uk\/blog\/?p=12972"},"modified":"2026-09-08T13:15:39","modified_gmt":"2026-09-08T13:15:39","slug":"job-vacancy-training-support-administration-assistant","status":"publish","type":"post","link":"https:\/\/www.vwa.co.uk\/blog\/job-vacancy-training-support-administration-assistant\/","title":{"rendered":"***Job Vacancy*** Training Support Administration Assistant"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"586\" height=\"406\" data-src=\"https:\/\/www.vwa.co.uk\/blog\/wp-content\/uploads\/2026\/09\/MainCMYKCrop.jpg\" alt=\"\" class=\"wp-image-12973 lazyload\" style=\"--smush-placeholder-width: 586px; --smush-placeholder-aspect-ratio: 586\/406;width:310px;height:auto\" data-srcset=\"https:\/\/www.vwa.co.uk\/blog\/wp-content\/uploads\/2026\/09\/MainCMYKCrop.jpg 586w, https:\/\/www.vwa.co.uk\/blog\/wp-content\/uploads\/2026\/09\/MainCMYKCrop-300x208.jpg 300w\" data-sizes=\"(max-width: 586px) 100vw, 586px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">We are looking for an organised, friendly and proactive <strong>Training Support Administration Assistant<\/strong> to join our team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is a varied role at the heart of our training operations, providing administrative and practical support to help ensure our scheduled and in-house training courses and exams run smoothly. From preparing course materials and supporting our trainers to getting our training facilities ready and looking after delegates during their time with us, you\u2019ll play an important part in delivering the high standard of service our customers expect from VWA.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Key Responsibilities<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Course Administration<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Print, collate and check course materials, including course notes, handouts, participant lists, sign-in sheets and trainer documentation.<\/li>\n\n\n\n<li>Print, collate and check in-house course materials and arrange their timely dispatch to client premises or delegate addresses.<\/li>\n\n\n\n<li>Confirm course materials have arrived safely and on time.<\/li>\n\n\n\n<li>Email pre-course information and Zoom details where required.<\/li>\n\n\n\n<li>Complete pre-course checklists and ensure all necessary documentation is ready.<\/li>\n\n\n\n<li>Keep course records and in-house training spreadsheets accurate and up to date.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Trainer Support<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Print, collate, check and dispatch trainer binders for new trainers.<\/li>\n\n\n\n<li>Provide trainers with the relevant course resources and Zoom recordings.<\/li>\n\n\n\n<li>Send trainers the documentation they need for upcoming courses each week.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Classroom &amp; Delegate Support<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Setting up the training room and kitchen ahead of classroom courses.<\/li>\n\n\n\n<li>Help ensure training and delegate areas remain clean, tidy and well presented throughout the day.<\/li>\n\n\n\n<li>Ensure bathroom facilities are stocked and ready for delegates.<\/li>\n\n\n\n<li>Liaise with local restaurants and caf\u00e9s to arrange delegate lunches and table bookings.<\/li>\n\n\n\n<li>Ensure dietary requirements are catered for when arranging lunches and refreshments.<\/li>\n\n\n\n<li>Accompany delegates to lunch when required.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>General Administration<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Answer incoming telephone calls and direct enquiries and sales leads to the appropriate member of the team.<\/li>\n\n\n\n<li>Maintain and update records within VWA\u2019s internal systems, including our CRM systems.<\/li>\n\n\n\n<li>Maintain the print room whiteboard and complete daily VWA checklists.<\/li>\n\n\n\n<li>Provide general administrative support to the wider team as required.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>About You<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re looking for someone who enjoys being organised and takes pride in making sure things are done properly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019ll ideally be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Organised with excellent attention to detail.<\/li>\n\n\n\n<li>Friendly, approachable and confident communicating with customers, delegates, trainers and colleagues.<\/li>\n\n\n\n<li>Able to prioritise and manage a varied workload.<\/li>\n\n\n\n<li>Reliable and comfortable working independently as well as part of a team.<\/li>\n\n\n\n<li>Proactive, practical and willing to get involved wherever support is needed.<\/li>\n\n\n\n<li>Comfortable using email, spreadsheets and computer-based systems.<\/li>\n\n\n\n<li>Committed to providing excellent customer service.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Previous experience in an administrative or customer-facing role would be beneficial, but training will be provided on VWA\u2019s systems and processes.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Role Details<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Job title:<\/strong> Training Support Administration Assistant<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Location:<\/strong> Office-based role in Skipton<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contract:<\/strong> Full-time 6 month contract which may become permanent<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hours:<\/strong> Monday to Friday, 9am to 5pm<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Salary:<\/strong> Salary will be commensurate with experience<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Closing date:<\/strong> 18th September 2026<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>How to Apply<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you think you\u2019d be a good fit for the role, we\u2019d love to hear from you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the first instance, please <strong>send your CV to Vikki Thorpe: <a href=\"mailto:vikki.thorpe@vwa.co.uk\">vikki.thorpe@vwa.co.uk<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are looking for an organised, friendly and proactive Training Support Administration Assistant to join our team. This is a varied role at the heart of our training operations, providing administrative and practical support to help ensure our scheduled and in-house training courses and exams run smoothly. From preparing course materials and supporting our trainers [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7,1321,27,1597],"tags":[1602,237,28,1603,50,30],"class_list":["post-12972","post","type-post","status-publish","format-standard","hentry","category-food-safety-training","category-jobs","category-monthly-updates","category-vwa-updates","tag-administrator","tag-food-industry-training","tag-food-safety-2","tag-job-skipton","tag-training-skipton","tag-verner-wheelock"],"_links":{"self":[{"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/posts\/12972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=12972"}],"version-history":[{"count":2,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/posts\/12972\/revisions"}],"predecessor-version":[{"id":12975,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/posts\/12972\/revisions\/12975"}],"wp:attachment":[{"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=12972"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=12972"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vwa.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=12972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}