1 day
Root Cause Analysis Course
A 1-day course that aims to explain the process of Root Cause Analysis; how to identify the root cause issues and how to put in place preventative measures to meet BRCGS Standard requirements
Course Fee
£415 +VAT (per person)
Discounts available 2 places for £800 + VAT
All course fees are payable in advance.
Course Description
A one-day course that aims to explain the process of Root Cause Analysis; how to identify the root cause issues and how to put in place preventative measures to meet BRCGS Standard requirements. By examining practical industry examples delegates will gain the understanding and awareness necessary to implement an effective Root Cause Analysis strategy.
Video Overview
Duration
1 day
Who Should Attend?
This course is ideally suited for Production, Quality and Technical Managers and operational team leaders, or those dealing with systems management in the workplace. It is also suitable for HR Managers dealing with corrective action plans for Ethical Audits.
Entry Requirements
No specific entry requirements needed.
Course Delivery / Format
Classroom
Delivered face to face at our training centre in Skipton, North Yorkshire UK.
Directions to our training centre
Remote
Delivered Live and online so you'll require a computer and Internet connection
Full details and logging in information given before the start of the course
Course Structure & Content
| Section 1 |
|---|
| What is Root Cause Analysis? |
|
| Section 2 |
| The Process of Root Cause Analysis |
|
| Section 3 |
| Problem Solving Techniques Used in Root Cause Analysis – 5 Whys |
|
| Section 4 |
| Problem Solving Techniques Used in Root Cause Analysis – Fishbone Diagrams |
|
| Section 5 |
| Practical Workshop using Techniques Learned |
Learning Outcomes
By the close of the course you will have the necessary knowledge to identify root cause issues and put in place preventative measures to meet BRCGS Standard requirements and to implement an effective Root Cause Analysis strategy.
Qualification / Assessment
Verner Wheelock certificate of attendance
Course Fee
£415 +VAT (per person)
Discounts available 2 places for £800 + VAT
All course fees are payable in advance.
Course fee includes:
- Course binder and notes
- Lunch and refreshments*
- Verner Wheelock certificate of attendance
* Classroom courses only
Course Overview
Understanding the Root Cause Analysis course
Put simply, root cause analysis is the process of getting to the source of why a problem has occurred. In food manufacturing, catering and packaging environments there are often recurring problems, which are picked up during internal audits. These are problems that continue, even though they have supposedly been fixed. Sometimes a quick fix has been used to save time, however the only way to stop the problem from occurring at all in the future is to drill right down and find out why it happened in the first place.
It is called ‘root cause’ because often the underlying cause is unseen, just like the roots of a plant. So, you need to dig deep to get to the bottom of the issue.
Who is the course for?
This course, written by a root cause analysis specialist for Verner Wheelock Associates, is quite wide-ranging and will appeal to anybody dealing with systems management in the workplace. Specifically it is ideally suited to Production, Quality and Technical managers in the food and food packaging industries. Any HR Managers dealing with corrective action plans for ethical audits will also benefit from this training.
What does the Root Cause Analysis course cover?
This one-day intensive course covers the whole spectrum of the subject of root cause analysis. It begins with an investigation of what root cause analysis actually is. It then goes into the importance and benefits of root cause analysis. An essential section focuses on the BRCGS Global Standard for Food Safety requirements for root cause analysis since root cause analysis is a key focus within Issue 9 and appears throughout the Standard.
Specific BRCGS Issue 9 clauses referring to root cause analysis are 1.1.2 – senior management requirement; 3.7.2 – the identification of failures; 3.10.2 – complaints requirement; 3.11.2 – product withdrawal and recall; 2.3.2 – audit non-conformances; and Appendix 8, table 6 – example of evidence.
Section 2 of the course is all about the process of root cause analysis which comprises: defining the problem, collecting data, evaluating possible causes, identifying and implementing a Corrective Action Plan. The Corrective Action Plan then needs analysing to determine its effectiveness.
There are a couple of very effective problem solving techniques used within root cause analysis. These are ‘5 Whys’ and fishbone diagrams (also referred to as ‘cause and effect diagrams’). Each method is examined in detail, including why and how to use each type.
The day culminates in a practical workshop where delegates get the opportunity to put their new-found knowledge into practice.
Professional trainers with prior industry knowledge
Our Root Cause Analysis course is tutored by a trainer who has a wealth of knowledge in the subject, having spent several years in as a Technical and Production Manager within the food industry. The training is illustrated by real life examples and delegates are encouraged to interact and share experiences during the day.
Assessment and Certification
There is a no examination for this course, however all delegates will receive a Verner Wheelock Certificate of Attendance. By the end of the course all delegates will have the necessary knowledge to be able to identify root cause issues and put in place preventative measures to meet BRCGS Standard requirements. They will also be able to implement an effective root cause analysis strategy.
When and where does the course take place?
As with the majority of our training courses, you can choose whether you wish to attend in person, or remotely via Zoom. For those attending in person, our training centre is located in Skipton, North Yorkshire. It is close to the train and bus stations and around 5 minutes’ walk to the town centre. If you are driving to our premises, we have parking spaces available nearby.
Whichever way you choose to attend, all courses begin promptly at 9.30am and finish around 4.30pm. Lunch and refreshments are provided for face-to-face delegates and all delegates receive a course binder and notes.
You can find the next scheduled Root Cause Analysis course on our training calendar Alternatively, if you have 5 or more staff to train, you might like to consider our in-house training option.
Other relevant courses
Verner Wheelock offers a whole suite of auditing courses, ranging from Auditing Skills and Lead Auditor to Supplier Auditing and Auditing Refresher. These are all certificated by FDQ. Additionally we offer two BRCGS Global Standard for Food Safety Issue 9 Update courses.
Course FAQ
What is the duration and structure of the Root Cause Analysis training course?
The Root Cause Analysis certification course is a comprehensive 1-day training program. It is divided into five sections, covering the introduction to Root Cause Analysis, the process, problem-solving techniques, and practical workshops.
Who is the target audience for the Root Cause Analysis certification?
The course is designed for Production, Quality, and Technical Managers, operational team leaders, and HR Managers dealing with corrective action plans for Ethical Audits. It's suitable for those involved in systems management in the workplace.
Why is this course essential for quality and production managers?
This course equips managers with the skills to identify root cause issues and implement preventative measures. It aligns with BRCGS Standard requirements, enhancing the overall quality control and problem-solving capabilities within the organization.
What background knowledge or experience is recommended before taking this course?
No specific entry requirements are needed for this course, making it accessible to a wide range of professionals interested in Root Cause Analysis.
How will the course help me with Root Cause Analysis implementation?
The course provides practical insights into defining problems, collecting data, evaluating possible causes, and implementing corrective action plans. It includes hands-on workshops using techniques like the 5 Whys and Fishbone Diagrams.
Classroom or remote learning: Which options are available?
Both options are available. The course is delivered face-to-face at the training center in Skipton, North Yorkshire, UK, and also remotely via live online sessions.
Key topics in the Root Cause Analysis course?
The course covers the importance of Root Cause Analysis, the process, problem-solving techniques like 5 Whys and Fishbone Diagrams, and practical workshops to apply the learned techniques.
What certification is awarded after successfully attending this course?
Participants will receive a Verner Wheelock certificate of attendance, acknowledging their understanding of Root Cause Analysis.
Any hidden costs apart from the course fee?
The course fee of £415 + VAT per person or £800 + VAT for two people includes all materials and, for classroom courses, lunch and refreshments. All fees are payable in advance.
Will I get course materials during the training?
Yes, participants will receive a course binder and notes, providing valuable resources for implementing Root Cause Analysis in their workplace.
How does this training strengthen problem-solving practices within various industries?
The course offers practical tools and techniques for identifying root causes and implementing effective preventative measures. It's applicable across various industries, enhancing problem-solving and quality control processes.
Can you give an example of a Root Cause Analysis technique taught in the course?
One example is the 5 Whys technique, a method of asking "Why?" five times to drill down to the root cause of a problem. It's a simple yet powerful tool taught in the course to identify underlying issues.
Is Root Cause Analysis globally recognized?
Yes, Root Cause Analysis is a globally recognized approach used across various industries to identify and address the underlying causes of problems, ensuring long-term solutions and continuous improvement.
Accreditation
Verner Wheelock
The trainer was knowledgeable, approachable and really engaging throughout the training.
C.V.B. Hygiene and H & S Manager Farmhouse Biscuits
The course was suitable for all our employees. The course was applicable to our manufacturing needs. The tutor was very good at getting trainees to interact.
L.S. Bradford Council
